Responsible gambling

At OLG, we prioritize responsible gambling practices to ensure our players have a safe and enjoyable experience. Our platform offers various tools and features to help you set limits and maintain control over your gaming.

Setting Limits

To promote healthy gaming habits, we recommend setting deposit limits, loss limits, and session reminders for yourself. You can do this by:

• Setting a daily or monthly deposit limit to prevent overspending
• Establishing a loss limit to stop playing when your losses reach a certain amount
• Using session reminders to take breaks and stay focused

Self-Exclusion

If you feel that gaming is becoming an issue, we encourage you to consider self-excluding from our platform. This option allows you to block access to your account for a specified period.

Support Resources

We understand that sometimes players may need help managing their gaming habits or addressing related issues. That's why we provide access to various support resources:

• ConnexOntario: A 24/7 problem gambling helpline offering confidential support and referrals to local resources
• Responsible Gambling Council (RGC): A non-profit organization providing education, training, and resources for responsible gaming practices
• Centre for Addiction and Mental Health (CAMH): A leading mental health teaching hospital that offers clinical services, research, and education on addiction

Gameplay Features

To promote fair play and transparency, we offer various gameplay features:

• RNG Audits: Regular audits of our Random Number Generators to ensure fairness and randomness
• Published RTPs: Regularly published Return to Player (RTP) percentages for all games to help you make informed decisions
• No Rigging Allegations: Our platform is designed to prevent rigging, and we have no substantiated allegations of unfair gameplay

OLG's Commitment to Responsible Gambling

At OLG, we take responsible gambling seriously. We're committed to providing a safe and enjoyable experience for our players while promoting healthy gaming habits.

If you or someone you know needs help with responsible gaming practices, please don't hesitate to reach out to our support resources.