Privacy Policy

At OLG (Ontario Lottery and Gaming), we are committed to protecting your personal data and ensuring that you have control over how it is used.

Collection of Personal Data

We collect personal data from our users when they create an account, make a deposit or withdraw funds, play games, or interact with our customer support team. This information may include:

• Name
• Email address
• Date of birth
• Address
• Phone number
• Payment information (bank details, credit card numbers)
• IP address

Use of Personal Data

We use your personal data to provide you with the services and features that are available on our website. This includes:

• Creating and managing your account
• Processing payments and withdrawals
• Providing customer support and assistance
• Improving and personalizing the user experience on our website
• Conducting marketing and promotional activities

Sharing of Personal Data

We may share your personal data with third-party service providers who assist us in delivering our services. These third parties are bound by confidentiality agreements to protect your information.

We may also disclose your personal data if required by law or regulation, or as part of an investigation into suspected fraud or other illegal activities.

Data Protection and Security

We take the security of your personal data seriously. We use industry-standard encryption and secure servers to protect against unauthorized access.

Cookies and Tracking Technology

Our website uses cookies and other tracking technology to improve the user experience and to provide us with information about how our users interact with our site.

Your Rights and Choices

You have the right to:

• Access your personal data
• Correct or update your personal data
• Delete your account and associated data
• Opt-out of marketing communications

To exercise these rights, please contact our customer support team using the contact form on our website.

Changes to This Policy

We reserve the right to modify this policy at any time. Any changes will be posted on our website and will apply from the effective date specified in the revised policy.

By continuing to use our services after a change is made, you are accepting the updated terms of this policy.

Contact Information

If you have any questions or concerns about this policy, please contact our customer support team using the contact form on our website.